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972-810-1001 |
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Your Local Cloud
Communications Provider |
Southwest Voice & Data is a leading UCaaS provider continually evolving to offer the best products and services in the industry such as Cloud PBX, SMS, Chat, Video Conferencing, Screen Share and Mobility features. Our infrastructure is geodiverse with active-active redundancy and each extension is dual registered.We have two physical data centers in NJ and FL and two cloud hubs in Virginia and Iowa: Virginia built in Google Cloud & Iowa in AWS.
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Services |
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Video Meetings
Facilitate up to a 25 person video conference including Video, Voice, Text Chat and Screen Sharing.
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Call Center
Set up call queues or offices with longer than normal holding times. Comes with detailed reporting.
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Call Recordings
Store call recordings for up to one year, and access them directly from your web phone.
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CRM Integration
Integrate with over 200+ CRMs including Salesforce, Hubspot, ConnectWise and more.
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Mobile App
Chat, SMS, see if colleagues are online, and adjust answering rules all while you’re on the go.
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Automated Attendants
Automatically greet callers and route them anywhere. Easily customizable through theweb portal.
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Fax to Email
Full HIPAA compliant solutions with the ability to send and receive faxes from your email or our online portal.
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Voicemail to Email
Have voicemails delivered right to your email, complete with caller ID, .wav file, and full text transcription of the voicemail.
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Why Cloud Communications? |
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Proactively protect your workforce from illness (and distraction!) by calling Southwest Voice & Data and learning more about how Unified Communication and VoIP platforms will keep your employees happier, healthier, and more productive throughout the year.
✔ Work Flexibly
✔ Unified Tools
✔ Low Cost |
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Active-Active GeoDiverse
Southwest Voice & Data uses geographically diverse data centers across the country to maintain service in case one facility has a power outage. That means if we lose power due to a hurricane in Florida, another location will take over seamlessly. And your customers will never know.
No impaired service
Data Centers in Florida, New Jersey, Virginia, and Iowa
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Work Flexibly
No long hold times, or transferred calls. Talk to our US local support team whenever you need us.
Local Presence, Local Support
As your local provider, we get to know your business more than other providers can. Plus, we can stop by to understand your needs!
Dedicated Attention
Your business deserves full attention. Our expert team is on standby to resolve any issues, supported by a dedicated 24/7 U.S.-based support line that ensures reliable help whenever you need it.
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